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The Basics

• What is Cashmere?
• Why should I choose Cashmere?
• How does it work?
• What brands are on the app?
• Is there a minimum age to use Cashmere?
• Is Cashmere free to use?
• I live outside the UK. Is Cashmere available for me?

Connecting my bank account

• How do I set up my direct debit?

My Deposits

• Why has my deposit failed?
• When will my deposit come out?
• My deposit has left my account but is not showing in my Cashmere wallet?
• Can I amend my monthly deposits?
• How often will deposits leave my account?